Here's the thing. I work customer service at an inbound call center for a company to be known as "Oye" from now on. It has given me a DEEP respect for anyone who puts up with similar jobs. Aside from the random times you get the same caller weeks apart (the odds of that are seriously astronomical), there aren't really weird things that happen. Nah....the weird things are the people who all in.

"Ma'am? I'm sorry...BUT YOU HAVE SOME CRAZY ON YO FACE!" Not that I would ever say this on the phone. Every night I come home and regal my parents with tales from what I affectionately call Crazy-Ville. Now, we all kind of....loose it on the phone sometimes. You have someone yell at you for a good 15 minutes then turn into a five year old playing the yes you did no you didn't game, or worse yet tell you're taking food out of their kids mouth. Yeah...see if that doesn't get to you. But I digress. I'm not here to whine about how down right mean people can be on the phone. My point is for all ranting most of my co-workers, as well as supervisors and quality control agents all tell me I'm like...crazy polite, even when people are screaming at me. Granted the bad calls get to me a little more then other folks, but.....I'm really polite. It's just the way I was raised. This is just to put things into perspective for you.

So. my Quality control supervisor, to be known as "Mary", comes over and asks me to come talk to her when I'm finished with my call. So I ask, is this good or bad? and she responds "umm...Both." Thoroughly confused I finish my call then go over to her desk and sit down for a chat. Turns out she's got the unsavory job of listening to all of the recorded supervisor calls (I.E. calls where a customer is so angry/gets angry/is just onry and asks for a supervisor. Clearly because you're to stupid or incompetent to do your job.) She's giving folks pointers on what to do to calm people down and what not to do that pisses them off. So she turns to me and says "You already do everything i tell everyone else to do...and you still have a ton of sup-calls. I DON'T KNOW WHY." (note: sup pronounced soup--confused the crap out of me the first time. "Soup? what the?! we give them soup? HOW?")

So we discuss it, she gives me a few pointers that are admittedly nitpicking because....frankly I'm doing my job right. In fact. She's talked to supervisors about my sup-calls and have been like....WTF. No one can really figure it out. So. Later on I'm talking to the sup who normally takes my sup-calls because we both work mornings. I say, "So....on average, out of all the calls you get in a day, where do mine rate."

He looks at me for a moment, then says "Nah. You're customers are crazy. Like...just fucking crazy."

One of my co-workers who sits next to me every day says . "Seriously. I think its because your too nice. Nice brings out the crazy in everyone apparently. CRAZY. Or you're just a crazy magnet."

Now. I'm sure this doesn't seem all that strange to you folks. But lets put it this way, Calls come in completely at random, to call centers all over the country....hell...we have call centers in the Philippines. So the only unifying factors in these callers are they all have "Oye" service, and me...So today, we got reasonable proof that I apparently make people insane by being nice.