This task has taken quite some time to complete to my satisfaction. Here's a breakdown.

April 1st, 2008: I applied for a job doing technical support despite having no education or skill with computers. At the time, I couldn't have told you the difference between HDDs and RAM.

April 7th, 2008: I find out that I'm in contention with a guy who has a BS in computer science.

April 11th, 2008: I am hired.

April 15th, 2008: I show up to orientation, expecting to be tossed out on my ass.

April 28th, 2008: I show up to training, expecting to be found out easily.

May 12th, 2008: I take my first call. I have no idea what I'm doing and the call takes me more than 4 hours with someone watching me the entire time.

Mid 2009: I receive my first performance award.
2 months later: I receive my 2nd.

Late 2009: My supervisor pulls me aside and tells me that according to our company metrics, I am now the top performer on my team. He decides that, because I had no experience when I started and that meant that my pay grade started out very low compared to most of the other techs, that he would bump my pay to match the other 'top performers'. The average increase was 7%, my increase was 19%. I now make nearly 4x what I made at my last job.

Early 2010: I am picked as a representative of the technical support department for a company wide strategy development program.

Current day: I have still not been fired.

(I'm going to scan my awards as soon as I can find someone that has a scanner.)