Suggestions Box by lara black, Sean Mahan, qwerty uiop
March 20th, 2008 2:17 PM / Location: 37.770989,-122.4319The Waller and Steiner Suggestions Box is a living social experiment (or "dialogue organism") developed to encourage community understanding and engagement, introduce internet-like self-organization strategies into a non-internet environment, and reconfigure notions of authority and responsibility within neighborhoods. Installed under the cover of darkness, The Waller and Steiner Suggestions Box brings light to the aspirations, anxieties, humor, hubris, pet peeves and imaginations of a People.
Participants use a standard ballpoint pen (provided) to record their suggestion on a standard unlined 3"x5" index card (provided). At this point The Waller and Steiner Suggestions Box presents two options: a bright red drawer marked "private" and secured by a padlock, or a background-grey drawer marked "public", which can be opened by any participant in the project. On depositing the card in either slot, the participant is rewarded by feelings of Satisfaction and Accomplishment.
Over the course of the installation, the "private" drawer has primarily received suggestions directed at the imagined creators of the suggestion box, sometimes referring to past installations at this location; and confessional notes, pleas of a romantic nature, and other personal or confidential matters. The "public" drawer has seen a wide array of suggestions, notes, drawings, advertisements, and plastic eggs. Frequent themes have included criticism of local law enforcement, complaints regarding dog droppings, and requests for more suggestions boxes ("in L.A.," "near my apt," etc).
While The Waller and Steiner Suggestions Box is designed to be a tool for individuals and groups to express their concerns and aspirations, it also serves as a platform to discuss neighborhood grievances. Approximately two weeks into the life span of the project, short comments began to appear on "public" suggestions ("right on!", "yes!"). This was a desired effect. Ultimately, the implementation of many of these suggestions can only move forward with the participation of a majority of community members.
The Waller and Steiner Suggestions Box also illustrates how such information can be collected and manipulated outside of a businesses or government context. Our hope is to encourage thinking beyond the individual self ("I do not care if a bar database has my name and address and time of visit...") toward understanding databases as a discursive, organizational practice and an essential technique of power in today's social field.
The project launched February 24, 2008, in San Francisco. Private suggestions have been collected for secure analysis, and public suggestions photographed for archival purposes, at irregular intervals since then. It was discovered on March 14th that many of the public suggestions, including a plastic egg containing plant matter, had been taken. The text of the instructions provided to participants, and an incomplete but representative sampling of public suggestions follow.
SUGGESTION BOX
This suggestion box obtains comments, questions and requests.
Received suggestions are recorded in a robust database capable of tracking trends, biases and unspoken desires.
Not all suggestions will be responded to or implemented, but all suggestions will be taken into consideration.
Some suggestions will be implemented secretly.
Improving satisfaction and experience is one of our goals.
---- Instructions ----
Take one blank suggestion card from the suggestion card holder. Hold the card in your hand and concentrate on a personal or public concern. When Ready, Write your suggestion in block letters using a black or blue ballpoint pen (provided).
Yield frank and open feedback.
a flyer for an audio tour of golden gate park

some members of the community left informational notices about city events in the public drawer.

As is evidenced in the picture above, a member of the community "tagged" the Waller and Steiner Suggestions Box almost immediately after its installation. While this was not a "desired effect" per se, the Box's creators were not unduly concerned about the "graffiti."
43 vote(s)
- SNORLAX
- GYØ Ben
- Jellybean of Thark
- Spidere
- Dela Dejavoo
- studio MJL
- Minch
- Not Here No More
- Dax Tran-Caffee
- Lincøln
- Secret Agent
- Magpie
- JJason Recognition
- Loki
- anna one
- Scarlett
- Bex.
- Adam
- praximity
- .thatskarobot
- Tøm
- Malaysian Eddy
- Myrna Minx
- TEA
- Mario Incandenza
- Julian Muffinbot
- Flitworth
- Terpsichore
- susy derkins
- The Animus
- Blue
- Kid A
- the band-aid bandit
- *la nerdrice*
- Fonne Tayne
- Tricia Tanaka
- mattgt
- Figment Lattery
- Sparrows Fall
- carry_me_Zaddy
- Tac Haberdash
- Ben Whitehouse
- Burn Unit
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My suggestion…
Don't give whiskey(or your phone number) to crack heads.True story ask Lowteck.
YOU USE BLOCK LETTERS. ITS
YOUR ART (you hope
book of or blog) PROJECT
Less Hills Please,,,
Thnx,
Boston
future BØ says: Down with Hills!
My suggestion: SFØ logo on the box?
there should be more cheese around for general consumption.
So, so good overall: thoroughly envisioned, thoughtfully built, flawlessly public. The hokey pokey, guys. Thanks.
Zemaluco, Lowteck, Soren Redux & Loki reading through the public suggestions.
a nice gentleman named Larry Hosken has typed up a bunch of the suggestions. You can read them at:
http://lahosken.san-francisco.ca.us/new/2008/04/follow-up-sfzero-suggestion-box.html
I was thinking. Thinking, of something. Some thing.
Ing. Gerunds.